Office Matters

Each unit covers the language required in everyday office situations ranging from general secretarial activities such as telephoning, preparing presentations and arranging business meetings to the preparation of the main elements of commercial correspondence from enquiries through to reminders.

Publication Date:
2015
Levels:
Intermediate (B1+)
Author:
Williams. I.

English for Customer Care (Express Series)

English for Customer Care is an ideal short course for those who need to communicate with customers effectively and politely in English, over the phone, in person, or in writing.

Publication Date:
2007
Levels:
Intermediate (B1+)
Author:
Richey, R.
^ Back to Top