Basic Telephone Training

Author: Watson-Delestree, A.
Publisher: Heinle ELT
Levels: Elementary (A2)



An elementary course for anyone who needs to improve their telephone skills, particularly for the workplace. Each unit develops the language and skills needed to use the phone confidently and take messages efficiently. Areas covered include basic vocabulary, numbers, dates, spelling on the phone, key phrases and recorded messages. Ideal in- company material (essential for all receptionists and secretaries), suitable for use in class or for self study. Very little previous knowledge needed.

Basic Telephone Training

Book
 ISBN: 9780906717424
Publisher: Heinle ELT
Author: Watson-Delestree, A.
Levels: Elementary (A2)
Price
£13.15
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Cassette
 ISBN: 9780906717479
Publisher: Heinle ELT
Author: Watson-Delestree, A.
Levels: Elementary (A2)
Price
£13.65 +VAT
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