Customer Service Communication Skills

Publisher: Clarity Language Consultants Ltd
Levels: Upper-Intermediate (B2)



Customer Service Communication Skills helps learners develop their listening, grammar, pronunciation and reading skills, and has an additional focus on soft skills (such as empathising). Each unit is based around an authentic customer service interaction and is focused on a specific skill. Ideal for use in the classroom or for self access.

Customer Service Communication Skills

CD-ROM (1 user)
ISBN: 9789629604110
Publisher: Clarity Language Consultants Ltd
Levels: Upper-Intermediate (B2)
Price
£90.00 +VAT
Quantity
CD-ROM (5 users)
ISBN: 9789629604127
Publisher: Clarity Language Consultants Ltd
Levels: Upper-Intermediate (B2)
Price
£185.00 +VAT
Quantity
CD-ROM (10 users)
ISBN: 9789629604134
Publisher: Clarity Language Consultants Ltd
Levels: Upper-Intermediate (B2)
Price
£320.00 +VAT
Quantity
CD-ROM (20 users)
ISBN: 9789629604141
Publisher: Clarity Language Consultants Ltd
Levels: Upper-Intermediate (B2)
Price
£450.00 +VAT
Quantity